About OnTheGo
Our Story
Since 2019, OnTheGo has continued helping Chinese entrepreneurs abroad build travel businesses in North America.
OnTheGo’s current legal entity is On The Go Holdings Group Ltd.
Chinese-founded and based in Canada, OnTheGo understands the challenges of building a business across cultures. We welcome independent travel advisors of all backgrounds, including Chinese Canadians and newcomers. Chinese-language consultation, advisor onboarding communication and day-to-day business support are available. This does not mean every training course, supplier service or third-party system is available in Chinese.
How We Began
We began as an ordinary Chinese travel agency in Vancouver, Canada, with little more than a love of travel and the enthusiasm to start a business. Our hopes were big. Reality was much harder.
As a small start-up, we needed sales volume to earn better supplier commissions. Building that volume took time, as well as supplier support and training. For a business just starting out, all of that felt out of reach.
The Turning Point
After a period of going it alone, our sales grew, our commissions improved, and training invitations from major suppliers started coming in. As we learned more about industry regulations and suppliers, we saw others who loved travel following the same difficult path we had taken. That gave us an idea:
We wanted to build a travel entrepreneurship incubator: a place where others who loved travel and were willing to start a business could avoid the mistakes we had made. Our aim was to offer the protection of local legal and insurance arrangements, access to a wide range of supplier products, and rewarding commission opportunities.
Through this travel entrepreneurship incubator, we could grow together while building a life and a business abroad.
Our Name
On The Go: on the move.
The abbreviation OTG also suggested a plug-and-play idea to us: each person is an independent USB drive, carrying their own information.
Here, OTG wanted to be the motherboard that connects those individual drives and supports each person’s development.
Our Service Commitment
We treat everyone with respect, compassion and empathy, listening carefully to their needs from the first interaction through the whole experience. At On The Go, we put our core values into practice by keeping clients’ needs at the heart of every interaction.
Our Mission
Our success lies in the growth of our team members and independent travel businesses.
We work to share our knowledge and enthusiasm, helping independent travel businesses excel in their operations.
We are committed to showing our gratitude, helping others reach their goals, and extending our family-like atmosphere to everyone.